As a company we strive for excellence and nothing less. Therefore, if you are not completely satisfied with your purchase, we’re here to help.
All unwanted items can be returned in their original condition within 60 days for a full refund. Simply fill out the returns card included with your order, include the card inside the parcel and send it to:
Pièces De Mode (Returns)
1 Field Close
Kettlebrook
Tamworth
B77 1BW
United Kingdom
*If no returns card was placed inside your parcel, please leave a note with your order number and send it to our returns address.
Please Note: Customers are responsible for return shipping costs unless the item is faulty. We strongly advise using a trackable service to ensure items make their way back to us safely.
Refunds
Once processed, refunds may take up-to 5 working days to clear into your account depending on your selected payment method.
Faulty Items
If you receive a faulty item please email info@piecesdemode.com for further instructions.
