Returns Policy (60 Days)

Returns

As a company we strive for excellence and nothing less. Therefore, if you are not completely satisfied with your purchase, we’re here to help.

Once received, all qualifying items can be returned within 60 days for a full refund providing they are unworn/unused and in the original condition. If tags have been broken off and/or tampered with, we can no longer accept a return.

Simply include the returns card inside your returns parcel and send it to:

Returns Address

Pièces De Mode (Returns)                                                                                     

1 Field Close

Kettlebrook

Tamworth

B77 1BW

United Kingdom

*If no returns card was placed inside your parcel, please leave a note with your order number and send it to our returns address.      

Please Note

Customers are responsible for return shipping costs. We advise using a trackable service to ensure items make their way back to us safely.

We aim to process all returns within 3 working days of receiving your parcel. Once your return has been processed you will be notified with an email confirmation. Depending on the payment method you selected, refunds may take up-to 5 working days to clear into your account 

 Exchanges

We do not offer an exchange option. Instead you can return any unwanted items for a full refund (providing they are in line with our Returns Policy) and make a separate order for the preferred item(s) you wish to purchase.

Faulty Items

If you have received any faulty items within your order, please contact info@piecesdemode.com for further steps on returning your order.

Get in Touch

If you have any questions or queries, you can contact us via any of the following channels:

• Email: info@piecesdemode.com
• Facebook: PiecesDeMode
• Instagram: PiecesDeMode
• Twitter: PiecesDeMode